Starbucks Doesn’t Use Two-Phase Commit?

This article analyzing Starbucks order processing is pretty geeky. Unlike the author’s experience, in my experience at Starbucks they don’t usually record your name and call it out when your order is done. As a result, people sometimes pick up the wrong order or an order out of turn.

Since moving to Seattle, we tend to go to Tully’s instead of Starbucks. We like their coffee better. And when they’re busy they record your name and call it out when your order’s ready.